We will continue to post customer updates on our Facebook page as we receive new communication.   Please follow us on Facebook. Below is information needed if you are experiencing throttled speed. Keep in mind you should not submit this info if you have already sent it in to gotw3 directly or have filled this form in already.  If you submit more than once you will likely cause account issues.  If you need help getting your sim and imei number click on the picture of your modem below for instructions



Please fill in below information for GOTw3 line refresh. Please only submit once. If you submit more than once per name you will likely have further speed issues.

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